It is important to Vistagate that all eligible customers are able to access our services and get the best possible experience. For this reason, and to ensure a quality service, a Fair Use Policy applies to some of our plans where your usage can affect that of other customers.
This FUP applies to all Vistagate customers (“Customers”), as well as individuals (“End Users”) who use the relevant internet services (“Services”).
Your use of the Services is subject to this FUP, your use must be reasonable and not excessive, as reasonably determined by us by reference to average and/or estimated typical customer usage of the Services.
Vistagate may take action in the manner described below where we become aware that you have breached this Fair Use Policy by engaging in Improper Use or Excessive Use of Services (as those terms are defined below).
The definitions of Improper and Excessive Use below are guidelines only and are not intended to be a definitive list of the circumstances in which Vistagate may deem your use of the Services to be Improper or Excessive Use.